Support

We usually reply within 2 working days.

Email support@exolushq.com for help with your account, LOCKED IN, safety concerns or privacy requests.

Report someone

In the app, press and hold a message or open a profile and choose Report. Block anyone from their profile or chat.

Delete your account

In the app: You › Account › Delete account. This permanently deletes your account and data.

Cancel LOCKED IN

On iPhone: Settings › your name › Subscriptions › LOCKED IN. Deleting your account doesn’t cancel the subscription.

In crisis?

EXOLUS isn’t an emergency service. If you or someone else is in danger, contact your local emergency number.